Navigating aged care with ease.
FAQ – Have questions? We have answers....
When it comes to aged care, we know you have questions. That’s why we’ve compiled answers to the ones we hear most often, so you can feel confident and informed every step of the way.
Contact UsWhat is a Home Care Package, and how does it work?
A Home Care Package is government-subsidized support designed to help you stay in your home while receiving the care you need. Packages are tailored to your situation, offering services like personal care, meal preparation, and transportation. We guide you through the approval process and help you maximize your package benefits.
Who is eligible for a Home Care Package in Australia?
Eligibility is determined by the Australian Government and assessed through My Aged Care. Typically, older Australians who need support to remain at home are eligible. You’ll need to complete an assessment with an Aged Care Assessment Team (ACAT) to confirm your eligibility.
Can self-funded retirees get a Home Care Package?
Yes, self-funded retirees are eligible for Home Care Packages. While the government subsidizes a significant portion, your income may affect the contribution amount. We’ll guide you through the process to ensure you understand any costs involved.
What is not included in a Home Care Package?
Home Care Packages focus on services that help with daily living and maintaining independence at home. However, they don’t cover general household costs like rent, utility bills, or entertainment expenses. Certain medical treatments or therapies may also fall outside the scope of the package.
How can you help with Home Care Package approval?
We handle the entire approval process, from paperwork to follow-ups with My Aged Care. Our fast, efficient approach minimises delays so you can start receiving care sooner.
Is your advice really free?
Yes! Our free advice calls are available to anyone exploring their options for staying at home with a Home Care Package. There’s no obligation—just clear, honest guidance to help you make the best decision.
Do I need to pay upfront for your services?
We don’t display fees online, as every situation is unique. Instead, we’ll discuss costs during onboarding or consultations, ensuring complete transparency.
How do I get started?
It’s simple. Book a FREE call with us to discuss your needs. We’ll provide tailored advice, guide you through the next steps, and connect you with the right service for your situation.